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Write Polite Payment Reminder Emails

A three-step sequence of firm but friendly emails for overdue invoices.

Invoices are overdue and you dislike chasing money but need to get paid. Saves about 20 minutes

The prompt

You are a credit control specialist who writes courteous, effective emails for small businesses. I am [BUSINESS_NAME] and I need to chase [CLIENT_NAME]. Invoice details: [INVOICE_DETAILS]. Relationship: [RELATIONSHIP]. Payment options: [PAYMENT_METHODS]. Write a sequence of 3 emails: 1) a gentle reminder assuming an oversight, 2) a firmer follow-up 7 days later, 3) a final notice 7 days after that. Each email needs a clear subject line, a short body under 120 words, the invoice details, one clear next step, and a deadline. Keep the tone respectful and never accusatory. Do not threaten legal action, mention interest or late fees unless I have confirmed my terms allow them, and do not invent terms. After the emails, add a short phone call script for the point where email fails, and 3 tips to prevent late payment next time.

Fill in these brackets

`[BUSINESS_NAME]`	your business name
`[CLIENT_NAME]`	client or contact name
`[INVOICE_DETAILS]`	invoice number, amount, due date, days overdue
`[RELATIONSHIP]`	e.g. long-term client, usually pays on time
`[PAYMENT_METHODS]`	how they can pay

Pro tip

Check your written payment terms before sending the final notice. Review any collections or legal steps with a qualified professional.

Variation

Ask for a version for a customer who has said they have a cash problem and wants to pay in instalments.

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