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Prepare Discovery Call Questions

A focused question list that uncovers needs, budget and timing.

You have a sales call booked and want to listen more than pitch. Saves about 25 minutes

The prompt

You are a consultative sales coach for small business owners. Context: My business is [YOUR_BUSINESS]. I have a call with a [PROSPECT_TYPE]. The main service I might sell is [YOUR_MAIN_SERVICE]. The call lasts [CALL_LENGTH]. Task: Create a discovery call plan. Constraints: - Questions must be open-ended and specific to this kind of prospect, not generic. - Cover: current situation, the problem and its cost to them, what they have tried, who else decides, budget range, timing and what success would look like. - Include 3 questions that gently test whether this is a good fit for me, so I can walk away from a poor one. - Suggest how to ask about budget without it feeling awkward. - Do not use manipulative techniques. Output format: A timed agenda that fits the call length, then 10 to 12 questions grouped by topic with a one-line reason for each, a 2-sentence opener to set the agenda, and a closing script that confirms the next step. Add a short template for notes I can type during the call.

Fill in these brackets

[YOUR_BUSINESS]e.g. bookkeeping service for small tradespeople
[PROSPECT_TYPE]e.g. self-employed plumber with two helpers
[YOUR_MAIN_SERVICE]e.g. monthly bookkeeping and VAT prep
[CALL_LENGTH]e.g. 20 minutes

Pro tip

Aim to talk about 30% of the time. Repeat back one thing they said before moving topics, so they know you listened.

Variation

Ask for a version for a walk-in or in-person visit where you cannot control the agenda.

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