Build a Customer FAQ Page

You are a customer support writer for a small [BUSINESS_TYPE]. Build an FAQ page from the material below. Questions customers ask most: [COMMON_QUESTIONS] Facts and policies (use only these, never invent details): [POLICIES_AND_FACTS] Tone: [TONE]. Constraints: Write each answer in 2 to 4 short sentences, leading with the direct answer. If a question cannot be answered from the facts provided, do not guess. Instead list it at the end under 'Needs your input' with the missing detail. Group questions under clear headings such as Booking, Pricing and Problems. Add 3 questions customers probably have that I did not list, marked as suggestions. Output format: Headings, then Q and A pairs in plain text, followed by the 'Needs your input' list.